Responsible Gaming
Gaming Should Be Entertainment
At Hertford Event and Tours, we believe that gambling should only ever be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you find yourself gambling more than you intended or experiencing negative consequences, help is available.
Age Verification
All casino gaming is restricted to players aged 18 years or over in the United Kingdom. It is illegal for anyone under 18 to participate in gambling activities.
We are committed to verifying the age and identity of all players. If you are under the legal gambling age in your jurisdiction, please do not attempt to access gaming services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own gambling behaviour, you may be developing a problem:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to try to win back lost money
- Hiding gambling activity or lying about the amount you gamble
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, friends, work, or other responsibilities due to gambling
- Using gambling to escape problems, stress, anxiety, or depression
- Borrowing money or going into debt to fund gambling
- Failed attempts to cut down or stop gambling
- Risking important relationships, jobs, or opportunities because of gambling
- Experiencing mood swings or emotional distress related to gambling results
Self-Help Tools & Player Protection
Most reputable casinos offer tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Restrict the maximum amount you are willing to lose
- Session Limits: Set time limits for your gaming sessions
- Reality Checks: Receive reminders during play about how long and how much you have been gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming accounts
- Account Closure: Permanently close your account if you wish to stop gambling
We encourage you to use these tools proactively to maintain responsible gambling habits.
Support Organizations
If you or someone you know is struggling with gambling, professional help is available:
United Kingdom
- GamCare – Free confidential support and counselling for problem gamblers
www.gamcare.org.uk | Telephone: 0808 8020 133 - GamStop – National self-exclusion scheme for land-based and online gambling
www.gamstop.co.uk - Gamblers Anonymous – Self-help support groups across the UK
www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS specialist treatment service
www.cnwl.nhs.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org | National Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help
Please reach out today. Problem gambling is a serious issue, but it is treatable. Speaking to a counsellor or support service is confidential, free, and the first step towards recovery.
Whether you are struggling yourself or concerned about someone else, the organizations listed above provide expert, compassionate support 24/7.
Your wellbeing is our priority. Gamble responsibly.